Returns & Exchanges
At Everest Beds, we want you to rest easy knowing that if your new sleep solution isn't the perfect fit, you can return or exchange it within 30 days of delivery. We are committed to ensuring you achieve the peak of comfort with every purchase.
Initiate Your Request
Contact our support team within 30 days of receiving your bed to begin the return process and receive a Return Authorization Number.
Prepare for Pickup
Ensure the item is in its original condition and securely packaged; for large mattresses and frames, we will coordinate a professional courier collection.
Inspection Process
Once the item arrives back at our warehouse, our quality control team will inspect the product to ensure it meets our resale or donation standards.
Refund Issuance
After a successful inspection, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing